Site Map for 4NPA.com
This Site Map provides an alphabetical list of all Pages and Posts on the 4NPA.com website. The Site Map makes it easy to find content that is of interest to you.
Pages
- Become A Teacher
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- SOLUTIONS
- BUSINESS PROCESS MANAGEMENT
- COMMUNICATIONS
- HR | BENEFITS
- IT CONSULTING & SERVICES
- OMNICHANNEL COMMERCE
- RETAILERS
- SUPPLY CHAIN MANAGEMENT
- 4 INVENTORY CARRYING COSTS THAT CAN KILL PROFITS
- AUTOMATED DATA COLLECTION
- NPA ADC RETURN ON INVESTMENT
- WAREHOUSE MANAGEMENT SYSTEMS
- CRYSTAL AND SRS REPORTING
- CUSTOMIZABLE MENUS, TOOLBARS, AND GRIDS WITH SORTING AND FILTERING
- DETAILED TRANSACTION, AUDIT, AND PRODUCTIVITY REPORTING
- DIRECTED PICKING
- FLEXIBILITY, CUSTOMIZATION AND REPORTING
- FULL PALLET AND ITEM PICKING
- INTEGRATION TO SAVANT’S OTHER SUPPLY CHAIN MODULES
- INVENTORY ADJUSTMENT
- INVENTORY MANAGEMENT
- MULTI-LANGUAGE SUPPORT
- ORDER FULFILLMENT
- PHYSICAL INVENTORIES AND CYCLE COUNTS
- PICK TO PACK
- RECEIVING
- ROLE-BASED SECURITY
- STANDARD INTERFACE TO MANY LEADING ERP SYSTEMS
- SYSTEMS INTEGRATION
- WEB DESIGN & DEVELOPMENT
- Term Conditions
- TERMS AND CONDITIONS
- TOOL BOX
- User
- WORK IT!
Posts by category
- Category: Cloud
- Category: Collaboration
- HOW TO FOSTER ENGAGEMENT FROM INTROVERTS IN YOUR WORKPLACE
- WORKING REMOTELY: THE CURRENT SCORECARD
- COMMUNICATION STRATEGIES THAT WORK IN A DIGITAL WORKPLACE
- ARE MEETINGS WORTH IT?
- HOW TO MAKE SURE YOU’RE NOT PERCEIVED AS HAVING FAVORITES ON A TEAM
- FINDING THE RIGHT TIME TRACKING SOFTWARE FOR YOUR VIRTUAL TEAM
- STOP GIVING COLLABORATION A BAD RAP
- HOW WEARABLE DEVICES AIM TO BRING HUMAN CONNECTION TO REMOTE WORK TEAMS
- COLLABORATION TRENDS AND THE FUTURE OF THE DIGITAL WORKPLACE
- SECRETS TO SUCCESSFUL COLLABORATION
- HOW GENERATION Z IS CHANGING THE DIGITAL WORKPLACE
- REMOTE WORKERS CAN BE HAPPIER AND MORE PRODUCTIVE
- 5 SUCCESS TIPS FOR WORKING REMOTELY
- HOW BEST TO COLLABORATE
- E-MAIL VERSUS FACE-TO-FACE COMMUNICATION: MAXIMIZING IMPACT
- HOW TO LISTEN BETTER AT MEETINGS
- SHOULD YOUR BUSINESS JOIN A COWORKING SPACE?
- WHY GOOD DATA IS CRITICAL FOR COLLABORATION
- HOW WORK STYLE CAN IMPACT COLLABORATION
- ASSESSING THE VALUE OF A “LIKE”
- VARIETIES OF ARTIFICIAL INTELLIGENCE – AND HOW BUSINESSES USE AI
- ENTERING THE POST-MOBILE (PHONE) AGE
- EMPLOYEES APPRECIATE AUTONOMY: LESSONS FROM CO-WORKING SPACES
- IS THERE A RIGHT TO DISCONNECT? E-MAIL BE OFF LIMITS OFF HOURS?
- THE EMERGENCE OF GENERATION X CHANGES DIGITAL WORK
- 2017 Looking Promising for the Digital Workplace
- Category: Customers
- Category: Digital
- WHY ARTIFICAL INTELLIGENCE WON’T HARM YOUR JOB ANYTIME SOON
- HOW THE ‘INTERNET OF THINGS’ WILL BE IMPACTING YOUR COMPANY
- THERE ARE MARKETING HINTS IN PICTURES SHARED ON SOCIAL MEDIA
- WHAT THE DIGITAL WORKPLACE CAN LEARN FROM THE HUGE RANSOMWARE ATTACK
- CAN ENOUGH CYBERSECURITY EXPERTS BE FOUND?
- WHAT PROBLEMS CAN TECHNOLOGY SOLVE?
- ARTIFICIAL INTELLIGENCE: WILL CORPORATE INROADS FAIL?
- THE INTERNET OF THINGS RIGHT NOW
- SOCIAL MEDIA PLATFORMS: WHAT METRICS MAY DIFFERENTIATE THEM GOING FORWARD?
- LESSONS FROM DIGITAL INNOVATION IN FINANCE
- HOW SAFE IS THE INTERNET OF THINGS?
- IS AUGMENTED REALITY COMING TO THE WORKPLACE?
- CASE STUDY: HOW DATA ANALYTICS IS TRANSFORMING THE FOOD BUSINESS
- WHO DOES SOCIAL MEDIA BEST?
- A DOWNWARD MOVE FOR DIGITAL IQ
- USING SOUND TO IMPROVE DIGITAL SECURITY
- ARTIFICIAL INTELLIGENCE IS COMING TO DIGITAL WORKPLACE
- WHAT SNAPCHAT CAN TEACH US ABOUT PLATFORMS AND PRODUCTS
- A NEW WORLD FOR NET NEUTRALITY?
- WHEN IT MAKES SENSE TO FOLLOW THE CROWD
- THE RISING TIDE OF WEB ENCRYPTION
- LESSONS FOR THE DIGITAL WORKPLACE FROM NETFLIX
- RANSOMWARE: THE GROWING THREAT TO THE DIGITAL WORKPLACE
- CAN THE DIGITAL WORKPLACE CHANGE OUR ELECTIONS?
- THE DIGITAL REVOLUTION AND ARCHITECTURE
- DOES THE GENDER OF VIRTUAL ASSISTANTS MATTER?
- SHOULD BUSINESSES AIM AT INNOVATION OR FAMILIARITY?
- Category: Leadership
- WHAT SHOULD A CEO ASK IN A DIGITAL WORKPLACE?
- HOW TO INTEGRATE OLDER WORKERS INTO YOUR TECH SAVVY COMPANY
- HOW BEST TO MANAGE RESISTANCE TO CHANGE
- HOW TO RETAIN MEN AND WOMEN EQUALLY
- FIVE ESSENTIAL LEADERSHIP TASKS
- HOW TO HELP YOUR EMPLOYEES WORK TOGETHER
- 5 ONBOARDING PAIN POINTS AND HOW TO FIX THEM
- SOLVING TIME MANAGEMENT PROBLEMS IN A DIGITAL BUSINESS
- ENGAGING EMPLOYEES IN IMPROVEMENT: HOW TO BE HEARD
- MANAGE ENERGY, NOT HOURS
- Category: Mobility
- Category: Working in the Cloud
Courses
- RAM TRAINING
- Tier One Explained
- HR On-Boarding
- Master Admin Certification
- Clover Training
- NPA Accounting 100
- NPA Accounting 200
- NPA Recruiting 100
- NPA Recruiting 200
- Admin Assistant 100
- Admin Assistant 200
- UC-ONE Product Line
- Provisioning in Fibercall
- Digital Marketing 100
- Contact Center 100
- 1st Steps Getting Started
- Contact Center 200
Lessons
- PowerPoint Presentation
- RAM TRAINING MANUAL
- Glossary of Terms
- Merchant TRAINING 101
- RAM TRAINING
- 39 - Integration is the Golden Cog
- 38 - Web Design and Development (again)
- 37 - Reputation Management
- 35 - Automate Your Accounting - True Quickbooks Integration
- 40 - Integrated Accounting
- 34 - NPayment Portal - Allow Your Clients to Pay Right Inside Your Invoice via Email
- 33 - NPayment Portal - True Omni Channel Commerce Solutions
- 31 - Kristi Clement - Life Coach - The Scheduling Portal | Several Case Studies
- 30 - Kristi Clement - Life Coach - LiveSite Call to Action Explained
- 29 - WBA a LiveSite Case Study
- 28 - Omni-Channel Client Engagement Introducing LiveSite (Again)
- 27 - Enterprise Resource Planning Explained
- 26 - It's all about Machine Intelligence - Business Technology
- 25 - Business Transformation is the Power of Integration
- 24 - Understanding Systems Integration
- 23 - APaaPC and the Century 21 Case Study
- 22 - AP | AR as a Profit Center
- 38 - Web Design and Development
- Digital Marketing
- Omni-Channel Client Engagement
- HR
- 32 - Kristi Clement - Life Coach - Calendar
- 36 - Warehouse & Inventory Management
- 21 - Financial Services - Omni-Channel Commerce
- 28 - Client Engagement - Omni-Channel Means More Clients - Introducing LiveSite
- WFO - Making an Impact Today (not just over time)
- 04 - Settlement Services
- Set A Time
- Main Presentation
- LAB WORKBOOK
- TROUBLESHOOTING
- DEVICE MANAGEMENT
- USER FEATURES
- SITE SERVICES
- MY SITE MY PHONE
- PROVISIONING
- OPTIONAL PROCESSES
- QUOTE ENTRY
- MASTER ADMIN ROLE
- OVERVIEW
- CERTIFICATION
- INTRODUCTION
- SERVICE PROVIDER PORTAL - INITIATING EXAMINET TESTS
- SERVICE PROVIDER PORTAL - QUOTE CREATION
- CLIENT ADMIN - HUNT GROUPS
- CLIENT-ADMIN - AUTO ATTENDANT
- SERVICE PROVIDER PORTAL OVERVIEW
- SERVICE PROVIDER PORTAL - USER HIERARCHY OVERVIEW
- CLIENT-ADMIN - MY ACCOUNT OVERVIEW
- EXAMINET OVERVIEW
- SERVICE PROVIDER PORTAL - CUSTOMER & SITE CREATION
- CLIENT ADMIN - MY SITE - SITE SERVICES OVERVIEW
- SERVICE PROVIDER PORTAL - CUSTOMER SERVICE TOOL
- MY SITE - PHONE ASSIGNMENT
- SERVICE PROVIDER CATALOG OVERVIEW
- FEEL - FELT - FOUND
- TAKING CONTROL
- LOOKING FOR AGREEMENT
- CONNECTING WITH UPBEAT WORDS & PHRASES
- JUST SWITCHED
- DO I HAVE TO BUY NEW EQUIPMENT?
- HAPPY WITH MY CURRENT RATE
- YOUR RATES WENT UP IN...
- IN A CONTRACT
- 3RD PARTY DISCLOSURE LAW
- WHY DON'T YOU HAVE MY INFORMATION ALREADY
- OUR VP'S EDUCATE YOU
- WHY WE DO IT
- BANKS DON'T PROCESS TRANSACTIONS IN THE BACK ROOM
- Test Lesson
Quizzes
- Set A Time - Quiz
- Main Presentation - Quiz
- Section Review
- FEEL - FELT - FOUND - Quiz
- TAKING CONTROL - Quiz
- LOOKING FOR AGREEMENT - Quiz
- CONNECTING WITH UPBEAT WORDS & PHRASES - Quiz
- Section Review
- JUST SWITCHED - Quiz
- DO I HAVE TO BUY NEW EQUIPMENT - Quiz
- HAPPY WITH MY CURRENT RATE - Quiz
- IN A CONTRACT - Quiz
- I GET A LOT OF SALES CALLS - Quiz
- 3RD PARTY DISCLOSURE LAW - Quiz
- WHY DON'T YOU HAVE MY INFORMATION ALREADY - Quiz
- OUR VP'S EDUCATE YOU - Quiz
- YOUR RATES WENT UP IN... - Quiz
- WHY WE DO IT - Quiz
- BANKS DON'T PROCESS TRANSACTIONS IN THE BACK ROOM - Quiz
- Hunt Groups - Review
- Client Admin Auto Attendant - Review
- My Account - Review
- ExamiNet - Review
- Customer & Site Creation - Review
- My Site Services Overview - Review
- Customer Service Tool - Review
- My Site Phone Assignment - Review
- Service Provider Catalog - Review
Question Bank
- True or False
- What is our primary objective when we use this Rebuttal? Check all that apply
- What is the ultimate goal of the this presentation?
- We promise a 30 to 50 percent savings of what?
- Which on of the following is [NOT] a Bennefit listed in the presentation
- ELAVON, TSYS, GLOBAL, PAYMENTECH and FIRST DATA perform 3 vital functions in support of secured payment transactions. What are they
- When all users are busy, the call will only follow business continuity rules when the followng settings are made. Check all that apply
- Calls routed to a Hunt Group if not answered cannot be re-routed and will be lost.
- What is a circular sequence ring pattern?
- What is the Hunt Group Caller ID label for?
- What is the final component of Auto Attendant?
- How to set up a customized Auto Attendant greeting?
- Auto Attendant business and after-hours settings cannot be different.
- Will an Auto Attendant greeting change automatically to match the new settings?
- Is where an option to by-pass the Auto Attendant and dial by extension?
- How to change an Auto Attendant phone number?
- Is there a limit of the Auto Attendant configurable extensions?
- What are the My Account tabs?
- A Service Provider does not have access to cutomer's call history.
- How can a service provider add customer admins (additional admins)?
- Who can access the Customer admin dashboard?
- What are the main indicators of ExamiNet test?
- ExamiNet is a tool used for prequalification and triaging of customer troubles.
- How many numbers is each site required to have?
- A quote cannot be created without creating a site first?
- Can you create multiple sites for the same customer?
- What is the right order of creating a site for a new customer?
- Group paging allows two-way calling.
- Are the ways to affect permissions for international calling? (Choose the one(s) that apply)
- Lead numbers tab can be used to change a user phone number
- Please choose the main purpose(s) of Voice Portal?
- What feature configuration does the Site Services tab provide?
- What is Customer Service Tool used for?
- How many digits can an extension have?
- What is a correct order to assign a user?
- What is Bulk Assignments option used for?
- What is the Phone Assignment tab used for?
- Why would you change a product ID
- What is the purpose of the Service Provider Catalog?
- What is a Service Provider?
Portfolio
- TIER-ONE EXEMPTION PROTOCOL & ENTITLEMENTS
- BUSINESS PROCESS MANAGEMENT
- COMMUNICATIONS
- OMNICHANNEL COMMERCE
- WEB DESIGN & DEVELOPMENT
- SYSTEMS INTEGRATION
- SUPPLY CHAIN MANAGEMENT
- CONFERENCE SOLUTIONS
- EMV & PCI COMPLIANCE
- MAIL AND TELEPHONE ORDER
- APPLE PAY
- HOSTED EMAIL
- AP|AR AS A PROFIT CENTER
- WAREHOUSE MANAGEMENT
- MOBILE PAYMENTS
- WEB HOSTING
Course Categories
Portfolio Categories
- Business Process & Systems Management
- Core Competencies
- Hidden
- OmniChannel Commerce
- Supply Chain Management
- Unified Communications
- Web Design & Development