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In its broadest sense, what we refer to as UC can encompass all forms of communications that are exchanged via a network to include other forms of communications such as Internet Protocol Television (IPTV) and digital signage Communications as they become an integrated part of the network communications deployment and may be directed as one-to-one communications or broadcast communications from one to many.
Unified communications (UC) is the integration of enterprise communication services such as:
Instant messaging (chat)
Voice (including IP telephony)
Mobility features (including extension mobility and single number reach)
Web & video conferencing
Data sharing (including web connected electronic interactive whiteboards)
Call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax)
UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types.
NPA’s unified communications connect things effectively in order to improve the users’ experience and increase performance. But like many desirable strategies, it is much more complex than it looks. That is why NPA focuses so much time, energy and investment in the unified communications space.
Simplifying technology applications for improved performance is a hallmark of our businesses. We thrive in these conditions because we know our efforts yield tangible results for everyone—from our employees to our customers and their customers. NPA creates varied services and solutions so we can deliver results that meet your business’s tailored objectives.
Make Better Connections
So who do you need to improve connections with most? Employees or partners? Devices and supply chain links? All of these are available from and supported by NPA’s Unified Communications Services. Regardless of the endpoints, we help you get there. We know that making better connections is not the end, it is truly the beginning.