Transform your contact center into a strategic business asset with 4NPA’s CC-One—an omni-channel, cloud contact center solution that uses predictive analytics to lower operating costs and improve business performance.
Whatever key performance indicators you use to measure the success of your contact center, 4NPA’s CC-One will help you monitor, manage and maximize them.
Flexible Cloud Solutions
4NPA’s CC-One can meet all your needs for omni-channel customer communications or fit naturally into your existing environment. CC-One can plug into SalesForce, add predictive analytics to optimize your operations or bring global control and visibility to your distributed sites and on-premise systems from the cloud.
Whether you’re a new business creating your first contact center, a medium size business looking to improve contact center operations, or a large enterprise needing visibility and control over multiple contact center sites, 4NPA CC-One has a solution that will fit your needs.