Effectively communicating in the office is more than just firing off a few emails or picking up the telephone. There's a degree of strategy that needs to accompany communication in the workplace. It's about intently listening to others while engaging with them on a level that allows everyone to relate. It's also about being direct and clear about the message being [...]
Think of it as a long-distance relationship. You’ve been apart for months since your last visit. You’ve each settled into your own routine, established your own strategy and procedure to overcome the distance, and worst of all, become comfortable with your own bad habits. And, as in any long-distance relationship, when disagreements or full-blown conference call fights erupt, both [...]
More and more, hoteliers are removing end-of- life PBX systems and legacy servers to implement more advanced cloud-based Unified Communications (UC) solutions that enhance the overall guest experience and embrace the full benefits of mobility. According to Hospitality Technology’s 2016 Lodging Technology Study, more than 54% of hoteliers planned to spend more on payment security, guest room technology, bandwidth, and mobile [...]
It is a universally acknowledged truth that the path to engagement in the digital workplace has to lead through autonomy. Micromanaged employees are likely to feel bored and even resentful - anything but engaged. Employees given autonomy, on the other hand, have every reason to feel engaged. After all, one working definition of employee autonomy - "autonomy is the power to [...]